Do your users accidentally give customers confidential information using unsecured comments?

Comment Security Default

allows you to set default security levels on comments.  Comments can be hidden from customers by default

Set defaults for new comments, adding attachments, logging work, linking issues, editing issues, assigning or transitioning

Optionally color comments to indicate if they are viewable to all or another default

Make Service Desk use comments without public / customer tabs

Defaults can be user groups or roles

As used by:

Redmoon Software

Site Designed: