TRANSITION MANAGER - Security Statement
How We Keep Your Data Safe
Redmoon use SSL-encrypted connections by default — the same level of security used by online banks. we never send or receive sensitive information in plain-text.
Redmoon uses Google App Engine which has a 99.95% uptime. App Engine is designed in such a way that it can sustain multiple datacenter outages without any downtime. This resilience to downtime is shown by the statistic that the High Replication Datastore saw 0% downtime over a period of a year.
We only store the bare minimum data. Data stored includes:
Atlassian instance identification data (to identify each JIRA instance)
Each Template definition
Any error messages generated when sub tasks/epic issues/related issues are created or an Issue is updated as part of the workflow
People and Access
Only authorized people on the support team have access to Transition Manager servers and data. Support team accesses the servers to troubleshoot any problems with the application.